This Privacy Policy explains how Harmony (“Harmony”, “we”, “us”, or “our”), operated by Harmony Platforms Pvt. Ltd., collects, uses, and protects the information you provide to us, including through our advertisements and lead forms on Meta platforms (Facebook and Instagram) and through our website at https://workinharmony.io.

By submitting your information to us, you agree to the practices described in this policy.

Who we are

Harmony is a business operating system for professional-services firms such as marketing agencies, IT-services companies, and consultancies. Our registered contact for privacy matters is:

Email: info@workinharmony.io
Website: https://workinharmony.io

Information we collect

When you interact with our ads, lead forms, or website, we may collect:

Contact details you provide — your name, email address, and phone number.
Business information you provide — your agency or company website, and any other details you share with us.
Information from Meta lead forms — when you submit one of our Instagram or Facebook lead forms, Meta shares the details you entered (and that you allow) with us.
Communications — the content of messages, calls, or emails exchanged when our team follows up with you.

We do not knowingly collect information from anyone under the age of 18.

How we use your information

We use the information you provide to:

contact you about your agency’s operations and how Harmony can help;
respond to your enquiry, schedule a demo, or provide information you requested;
send you relevant updates about Harmony’s product and services (you can opt out at any time);
improve our products, services, and marketing.

We rely on your consent, and our legitimate business interests in responding to your enquiry, as the basis for this processing.

How we share your information

We do not sell your personal information. We may share it only with:

Service providers who help us operate our business (for example, CRM, email, analytics, and communication tools), under obligations of confidentiality;
Meta Platforms, which processes lead-form submissions on our behalf in line with its own terms and policies;
Legal and regulatory authorities, where required by applicable law.

Data retention

We keep your information only as long as needed to follow up with you, provide our services, and meet our legal and business obligations. When it is no longer required, we delete or anonymise it.

Your rights

Depending on your location and applicable law (including India’s Digital Personal Data Protection Act, 2023), you may have the right to access, correct, update, or delete the personal information we hold about you, and to withdraw your consent to marketing communications. To exercise any of these rights, email us at info@workinharmony.io and we will respond within a reasonable timeframe.

Data security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, but we work to safeguard your data.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available at this URL, with the “Last updated” date revised accordingly.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, contact us at info@workinharmony.io.